Shipping policy

 

SHIPPING POLICY

Buy the Piece or Pallet Liquidation LLC Last Updated: July 6, 2026

Order Processing

All orders are processed within 1–3 business days (Monday–Friday, excluding federal holidays) after payment is confirmed. Orders placed on weekends or holidays will begin processing the next business day. You will receive a confirmation email with tracking information once your order has shipped.

Shipping Rates & Delivery Estimates

Shipping rates are calculated at checkout based on the weight, dimensions, and destination of your order. Estimated delivery times are as follows:

  • Standard Shipping: 5–10 business days
  • Expedited Shipping: 2–5 business days (where available)
  • Freight/LTL Shipping (Pallets): 5–14 business days — a freight carrier will contact you to schedule delivery

Delivery times are estimates and are not guaranteed. Delays may occur due to carrier issues, weather, or high-volume periods.

Pallet & Bulk Orders

Pallet and case pack orders are shipped via freight/LTL carriers. Please ensure you have the ability to receive a freight delivery at your address (liftgate service is available upon request and may incur an additional fee). It is the buyer's responsibility to inspect the shipment upon delivery and note any visible damage on the carrier's delivery receipt before signing.

Shipping Destinations

We currently ship within the contiguous United States. Shipping to Alaska, Hawaii, U.S. territories, and international destinations may be available on a case-by-case basis — please contact us prior to ordering for a shipping quote.

Order Tracking

Once your order ships, you will receive an email with your tracking number. You can use this number to track your package directly on the carrier's website. Please allow up to 24 hours for tracking information to update after you receive your shipping confirmation.

Damaged or Lost Shipments

If your order arrives damaged, please photograph the damage and contact us within 48 hours of delivery at BuythepieceorPalletLiquidation@outlook.com or (213) 409-7467. We will work with the carrier to file a claim on your behalf. For pallet orders, damage must be noted on the carrier's delivery receipt at the time of delivery — claims cannot be filed after the fact.

We are not responsible for packages lost or stolen after confirmed delivery. If your tracking shows "delivered" but you have not received your package, please check with neighbors and your local post office before contacting us.

Address Changes & Order Cancellations

If you need to change your shipping address or cancel an order, please contact us immediately at BuythepieceorPalletLiquidation@outlook.com. We will do our best to accommodate changes, but we cannot guarantee modifications once an order has been processed or shipped.

Contact Us

Buy the Piece or Pallet Liquidation LLC 5802 Makoma Drive, Unit #7 Orlando, Florida 32839 📧 BuythepieceorPalletLiquidation@outlook.com 📞 (213) 409-7467