Please note that we ship from multiple warehouses and free shipping may take up to 15 days. We also offer expedited shipping options at an additional cost. Once your order has shipped, you will receive an email with the tracking number, expected delivery time, and carrier information (please keep in mind that we use a freight company for all our orders). We apologize for any confusion during the purchasing process, as our main goal is to provide our customers with factory pricing, which may result in some shipping delays. We value your business and are dedicated to offering exceptional customer service. Contact our Customer Service Team at Buy the Piece or Pallet liquidation LLC